LEGAL STUFF

PRIVACY POLICY

Jeff Buckley Insurance Agency, Inc. ("Company," "we," "us," or "our") has prepared this Privacy Policy to inform visitors to our website at https://www.buckley-insurance.com and all affiliated websites and technology systems (collectively, the "Website"), and subscribers to our online services and products (collectively, the "Online Services"), of our practices concerning the collection, use, and protection of information from users of the Website and Online Services ("Users").

By using the Website or Online Services, you agree to the terms of this Privacy Policy. Please read it carefully before using our services.

1. Terms and Conditions of Use

This Privacy Policy is governed by and incorporated into the Terms and Conditions of the Website. Please review our Terms and Conditions prior to using the Website or Online Services. By using the Website or any Online Services, you agree to be bound by those Terms and Conditions and this Privacy Policy.

2. Information We Collect

We may collect the following categories of information when you use our Website or Online Services, or contact us:

Domain name, IP address, and web browser type
Information submitted through forms, surveys, or other website interactions
Email addresses and other contact information provided by you or obtained through correspondence
Personally identifiable information, including name, phone number, and mailing address
Insurance-related information necessary to provide our services
Financial and demographic information relevant to insurance applications
Mobile phone number, if voluntarily provided for SMS communications
Website usage data, including pages visited and time spent on the Website

We may use cookies and similar tracking technologies to recognize returning users and improve the Website experience. You may configure your browser to decline cookies; however, some Website features may be affected.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, manage, and improve our insurance services and Online Services
To personalize your experience on the Website
To respond to your inquiries and provide customer support, including via SMS where you have consented
To send transactional communications, policy updates, billing reminders, and renewal notices
To conduct statistical analysis and improve our marketing and service offerings
To communicate updates to the Website, this Privacy Policy, and your service agreements
To detect and prevent fraud or unauthorized activity
To comply with applicable legal and regulatory obligations

We will not use your information for purposes incompatible with those listed above without your prior consent.

4. SMS / Text Messaging and Mobile Opt-In Data

Important: Mobile opt-in data is never shared or sold.

Jeff Buckley Insurance Agency, Inc. does not sell, share, lease, or otherwise disclose your mobile phone number or SMS opt-in consent to any third party for marketing or promotional purposes. Your mobile opt-in information is used solely to communicate with you directly regarding your insurance account and customer support needs.

By providing your mobile phone number and consenting to receive SMS messages from us, you agree to receive text communications related to your insurance account, policy reminders, service updates, and customer support. Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message we send. You will receive one confirmation message and no further texts will be sent. Reply HELP for assistance.

5. Sharing of Information

We do not sell, trade, rent, lease, or otherwise disclose your personal information — including your mobile phone number or SMS opt-in data — to third parties for their own marketing purposes.

We may share your information only in the following limited circumstances:

With insurance carriers, underwriters, and reinsurers as necessary to place or service your insurance policy
With service providers who assist us in operating our business and Website, subject to confidentiality obligations
With professional advisors such as attorneys, accountants, and auditors, subject to confidentiality obligations
As required by law, regulation, court order, or at the request of a governmental authority
To protect the rights, property, or safety of our Company, clients, employees, or the public
In connection with a merger, acquisition, or sale of business assets, where the successor entity agrees to be bound by the same privacy protections
With your explicit prior written consent

Any third parties with whom we share information are required to handle it in a manner consistent with this Privacy Policy and applicable law. We do not authorize third parties to use your information for their own unrelated marketing purposes.

6. Access and Modification of Information

To the extent required by applicable law, you may request that we inform you about the personal information we maintain about you, and where appropriate, request that we update, correct, or suppress that information. We will make required changes within the timeframe specified by applicable law.

To make such a request, or to remove your contact information from our marketing lists, please contact us at privacy@buckley-insurance.com. To protect your confidentiality, we will only respond to verified requests from the email address on file for your account. Please note that removing your information from our marketing list may affect the services we are able to provide.

7. Information Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Access to personal information is restricted to authorized employees and business partners who require it to operate or improve our services, and who are bound by confidentiality obligations.

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

8. Information from Minors

Our Website and Online Services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly.

9. Anti-Spam Policy

We are committed to complying with all applicable laws governing electronic communications, including the CAN-SPAM Act and the Telephone Consumer Protection Act (TCPA). We will contact you electronically only for the following purposes:

To acknowledge receipt of a subscription, application, or transaction, or to request additional information
In response to your inquiries
To provide updates regarding the Website, your policy, or your account
To send service-related communications you have consented to receive

All marketing emails we send will clearly identify us as the sender, accurately describe the subject matter, include an unsubscribe link, and contain our current physical mailing address. We honor opt-out requests promptly in accordance with applicable law.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

11. Your Rights and Choices

Depending on your state of residence, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data, and the right to opt out of certain communications. To exercise any of these rights, please contact us using the information below.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Jeff Buckley Insurance Agency, Inc.

Website: https://www.buckley-insurance.com

Email: info@buckley-insurance.com

13. Amendments

We reserve the right to amend this Privacy Policy at any time. We will post notice of material changes on this page with an updated effective date. Changes will become effective immediately upon posting unless otherwise noted. We encourage you to review this Privacy Policy periodically. Your continued use of the Website or Online Services after changes are posted constitutes your acceptance of the updated policy.